Frequently Asked Questions

You get immediate, unrestricted access to a complete multi-tenant cloud organization with demo data pre-loaded across all 12 modules. No credit card is required, and you can invite unlimited team members to test concurrent workflows.

Yes. NextERP includes Role-Based Access Control (RBAC). You can assign distinct roles (Cashier, Store Manager, Accountant, Production Supervisor, Admin) to verify permissions and audit trails.

Your workspace data remains securely preserved for 30 days. You can upgrade seamlessly to Starter, Pro, or Enterprise without losing any configuration or transactional test entries.

NextERP features a dedicated 1-Click Migration Hub with pre-built CSV/Excel templates. Export your Master Ledgers from Tally or Busy, upload the file, and our system maps opening balances and HSN tax classifications with dry-run validation.

Yes. Our inventory importer supports multi-location godown balances, batch lot numbers, manufacturing dates, expiry dates, and barcode serial numbers.

You can import opening Trial Balances as of your financial year cutoff date, ensuring complete continuity in balance sheet and ledger reporting.

Upon posting a B2B sales invoice, NextERP automatically connects to the government IRP portal, generates the 64-character Invoice Reference Number (IRN) and signed QR code, and prints them on the tax invoice in under 500ms.

Yes. NextERP generates Part-A and Part-B E-Way Bill numbers with vehicle tracking details in real time, eliminating the need to log in to external government portals manually.

All B2B, B2C, credit notes, and export invoices are classified automatically into their respective government tables (Table 4, 5, 6, 7, 8) for 1-click GST return reconciliation and JSON export.

Yes. NextERP includes a high-speed cashier operational engine with full Marg ERP & Logic ERP hotkeys (F2 Item Search, F4 Tender Toggle, F9 Line Discount, F10 / End Fast Bill Settle). Cashiers can scan, park, settle, and print receipts with sub-500ms latency.

When a bill is finalized, a dynamic UPI QR code showing the exact payable amount is generated on-screen. Once the customer scans and pays via GPay/PhonePe/Paytm, the cash drawer balance updates automatically.

Yes. Cashiers can park up to 5 concurrent shopping carts when a customer steps away. Opening floating cash, cash drops, and shift closing drawer counts are verified with variance auditing.

When you select a finished product and target batch size, the interactive MRP engine calculates the exact required quantities of raw materials and packaging items based on the recipe BOM. If any ingredient is insufficient, a 1-click Purchase Order is generated.

When a production work order is marked finished, raw material stock is automatically deducted from the manufacturing godown and finished goods are credited to the dispatch warehouse with capitalized labour and overhead costs.

Yes. Issue Job Work Delivery Challans for external processing, track material lying with job workers, and account for scrap losses during receipt.

NextERP features a strict Negative Stock Guard policy. Sales orders and dispatch challans are locked if stock is unavailable in the specified godown or bin, preventing inventory errors and balance sheet inaccuracies.

Yes. Batches nearing expiration (e.g. 30/60/90 days) trigger automated alerts and can be allocated to special near-expiry discount matrix schemes to accelerate sell-through.

Stock in transit between regional warehouses is tracked with dedicated STO gate passes and receiving confirmation acknowledgments.

NextERP enforces strict multi-tenant database scoping where every query is locked to the authenticated organization. All traffic uses 256-bit SSL encryption, and automated database backups are continuously generated.

Yes. You have 100% Data Sovereignty. You can download your complete database ledgers, customer history, SKU catalog, and invoices in standard CSV or JSON with 1 click. There is zero vendor lock-in.

We maintain a 99.99% high-availability cloud infrastructure with automated failover and daily encrypted off-site disaster recovery backups.

No. All pricing plans are 100% transparent. Upgrades take effect immediately with prorated billing, and tax invoices with input credit eligibility are issued instantly.

All plans include direct ticketing and email support with a 2-4 business hour turnaround. Pro and Enterprise plans include dedicated technical account managers and priority telephone advisory.